Notice of Nondiscrimination

Long Pond Pediatrics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.   Long Pond Pediatrics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Long Pond Pediatrics:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

Qualified sign language interpreters

Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

Qualified interpreters

Information written in other languages

 

If you need these services, contact Teri Peters

If you believe that Long Pond Pediatrics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:Teri Peter, Practice Administrator, 3 Saredon Pl Suite 100 Rochester, NY 14606-4070 US, Telephone Number: (585) 225-0950, TTY: 800-421-1220, Fax: 585-225-9093, Email: adoption@longpondpeds.com.  You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Teri Peters is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW Room 509F, HHH Building

Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 585-225-0950 ( 800-421-1220).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 585-225-0950 (TTY:585-225-0950)。

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 585-225-0950 (телетайп: 585-225-0950).

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 585-225-0950 ( 800-421-1220)

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 585-225-0950 ( 800-421-1220)번으로 전화해 주십시오

ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 585-225-0950 ( 800-421-1220).

אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט -585-225-0950 ( 800-421-1220)

লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১-585-225-0950 (TTY: ১-585-225-0950)।

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 585-225-0950 ( 800-421-1220).

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1-xxxx-xxx-xxx) رقم .(xxx-xxx-xxxx-1 :والبكم الصم ھ

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 585-225-0950 (ATS : 585-225-0950).

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 585-225-0950 ( 800-421-1220).

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 585-225-0950 ( 800-421-1220).

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 585-225-0950 ( 800-421-1220).

KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 585-225-0950 ( 800-421-1220).

Contact Us

TELEPHONE HOURS:

Call:  585-225-0950
Monday - Thursday: 7:30 am to 6:30 pm 
Friday: 7:30 am - 3:30 pm 
Saturday - Sunday: 8:00 am to 11:00 am

ALL OTHER TIMES:
Contact answering service at 327-3443
 - When staff is still in the office, they will put you in contact with us.  Please note:  When our office is not open, and you have an urgent question, the answering service will arrange for a pediatric triage nurse to call you back. While we continue to provide access to this nursing service free of charge to our patients, the doctors are billed $18 for each call placed. We ask that you utilize this service for URGENT issues only.  ***IMPORTANT NOTICE - Requests for, and issues regarding medication refills are addressed only during regular business hours.  Thank you.